Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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Blog > Improved Log and Account Access Permissions

Improved Log and Account Access Permissions

Posted by By Ryan Heath on February 28, 2017

Starting today, it’s possible to grant a user access to logs from certain senders/groups (within the same Papertrail organization). Additionally, we’ve added specific permissions for managing users, changing plans, and purging logs.

Here’s an example, where an administrator is changed to have ready-only access to certain groups:

Group permissions screencast

What’s possible?

Papertrail’s granular access control and permissions allow:

  • Companies to segregate access by responsible team, like granting
    access to logs from a staging environment or a specific product.
  • Consultants and hosting providers to provide limited access
    to many customers, while still managing all logs themselves.
  • Admins or accounting teams to handle less-common changes like adding users, changing plans, and purging logs.

These new permissions keep access clean within a single organization and may reduce the need for multiple organizations. Some may still benefit from having multiple organizations, or a combination of both multiple organizations and granular organization-specific permissions.

Give it a try

To change permissions, visit the Members section. And as always, we’d appreciate hearing your ideas.